1. Introduction

Welcome to DeepM’s Privacy Policy. Protecting your privacy and the confidentiality of your information is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our marketplace intelligence and optimization services. By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

2. Information Collection

We collect two types of information:

• Personal Information: This includes information provided directly by users when using our services, such as names, contact details, and billing information.
• Business-Related Information: On behalf of our clients, we collect business performance metrics from Amazon’s marketplace, such as sales data and performance analytics.

Methods of Collection: Information may be collected directly from users when they register or interact with our platform. Business-related information is collected from Amazon on behalf of our clients to optimize their marketplace performance.

3. Use of Information

The information we collect is used for specific purposes:

• Providing Services: Personal information is used to create and manage user accounts, process payments, and provide customer support.
• Business Optimization: Business-related information is utilized to generate marketplace insights and optimization strategies for our clients, aiming to enhance their performance on Amazon.

We do not sell or rent personal information to third parties. The information collected is solely used for the purposes outlined in this Privacy Policy and to deliver our services effectively.

4. Data Security

We take the security of your information seriously and have implemented various security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction.

• Secure Handling: Your information is stored securely using industry-standard encryption protocols.
• Access Control: Access to your information is restricted to authorized personnel only, and strict controls are in place to limit internal access.
• Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and undertake proactive measures to enhance security.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. Information Sharing

We do not disclose or share your personal information with third parties except as outlined in this Privacy Policy or as required by law.

• Third-Party Service Providers: In certain instances, we may share information with trusted third-party service providers to assist us in delivering our services. These providers are bound by confidentiality agreements and are only authorized to use information as necessary to provide services to us.
• Legal Requirements: We may disclose information in response to lawful requests or to comply with legal obligations, protect our rights, or ensure the safety of our users.

6. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies on our website to enhance user experience and collect information.

• Purpose of Cookies: Cookies are used to track user preferences, analyze trends, administer the website, and gather demographic information.
• User Control: Users can manage cookie preferences through their browser settings and may choose to accept or reject cookies. However, disabling cookies may limit certain functionalities of the website.

Our use of cookies is solely for improving the user experience and does not involve the collection of personally identifiable information unless expressly provided by the user.

7. Access and Update of Information

Users have the right to access, review, update, or delete their personal information stored by us:

• Access Requests: To access or update personal information, users can contact us using the details provided at the end of this Privacy Policy.
• Data Modification: Users can request corrections or updates to their information, and we will make reasonable efforts to accommodate such requests.

Please be aware that certain legal or business requirements may prevent us from immediately deleting or updating all information.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this Privacy Policy.

• Notification of Changes: Users will be notified of material changes to this Privacy Policy either through a notice on our website or via email, depending on the significance of the changes.
• Review of Policy: We encourage users to review this Privacy Policy periodically to stay informed about how we are protecting and managing their information.

Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.

9. Contact Information

For any inquiries, concerns, or requests related to this Privacy Policy or the handling of personal information, please contact us here.